Scheila Jacques has more than 20 years of Human Resources experience supporting employees, managers, and multi-site healthcare organizations. Her background in both employee relations and day-to-day HR operations has given her a strong understanding of the challenges faced by employees and the leaders who support them.
Her areas of expertise include:
- Employee Relations
- HR Policy and Employee Handbook Guidance
- Leave of Absence and FMLA Administration
- Payroll and Timekeeping
- Onboarding and Orientation
- HR Compliance
- Staffing and Scheduling Operations
Across 10 healthcare centers, Scheila managed centralized staffing and scheduling, using workforce data to improve staffing coverage, reduce agency utilization, and control overtime costs. She has partnered with employees and managers to resolve workplace concerns, interpret HR policies, administer leave programs, process payroll and benefits, and navigate a wide range of sensitive employee matters with professionalism and discretion.
In addition to her HR expertise, Scheila is fluent in Haitian Creole, French, and English, allowing her to effectively support and communicate with diverse employee populations.